Family Resource Coordinator - bilingual preferred

Posted: 05/19/2024


   TITLE:                    Family Resource Coordinator, Early Supports for Infants and Toddlers, Bilingual Preferred
LOCATION:         Snoqualmie, WA + Hybrid + Offsite
SCHEDULE:         Full-time, 40 hours per week
SALARY:               $46,328.40 - $59,568 DOE

  • Medical + HSA/Dental/Vision
  • Company paid Life/AD&D, EAP, Wellness
  • IRA & IRA Matching
  • Vacation/Sick Leave
  • 11 Paid Holidays, plus bonus week of company PTO
  • Fulfill your passion for working with children with diverse needs
  • Work alongside speech, occupational, and physical therapists as well as educators who collaborate to support every child
  • Be a part of a family services team that supports over 200 children in Snoqualmie Valley every year
SCOPE: As a member of the Birth to Three, Early Support for Infants and Toddlers team the Family Resources Coordinator (FRC) will provide coordination of services to families of children with developmental delays, act as a source for community resources and maintain necessary paperwork and timelines and record keeping, supporting the family and therapist in high level communication in Spanish and English. The FRC will advocate for the child and family needs, and serve as the primary contact to families, facilitating relationship to the family and therapists in guiding the Individual Family Support Plan (IFSP) and ensuring all services are provided in regulation to Part C services.


Program Planning/Record Keeping

  • Take the lead for each assigned child and family ensuring appropriate program implementation
  • Maintain the state data management system and agency medical record system to access funding
  • Participate in community meetings related to networking for program visibility information on community resources and promotion of Early Intervention services
  • Interact with other Encompass programs and staff to support family knowledge and participation in other organization programs
  • Document all parent contacts, complete any necessary reports and records to maintain accurate files for program evaluation and monitoring for their caseload
  • FRCs facilitate the Individualized Family Service Plan (IFSP) for each family that will providing support to child/family and therapist.
  • FRCs work collaboratively with the therapists and family to ensure that services are provided in natural environments, including inclusive playgroups, the household and community settings
  • Ensure compliance of Encompass, IDEA Part C, and school district policies, procedures, and timelines
  • Provide translation of documents (IFSPs, from English to Spanish for therapist and families)
  • Other duties as assigned

Coordinating Services

  • Work with the ESIT team as an active participant to coordinate services and offer teaming support to staff
  • Work alongside Family Resource Coordinators as a team to ensure responsiveness to families and ESIT compliance                              
  • Advocate for families to assure coordination between Encompass services and other community or organization services
  • Maintain knowledge of available community resources and make necessary referrals to meet families’ needs
  • Coordinate with medical and health providers as needed.

Direct Service 

  • Serve as first contact for incoming families to the program - complete intake process for the scheduled initial evaluation.
  • Schedule interpreting services as requested
  • Review program information parent rights with the family, providing them with written information
  • Refer to evaluation team for evaluations and assessments
  • Facilitate the development, review and evaluation of the Individualized Family Service Plan (IFSP).  Track service delivery
  • Facilitate transition plan to Part B or private services prior to child’s third birthday to ensure family is connected to relevant services or resources when Early Intervention services end
  • Offer support to families through home visits and required monthly contact
  • Provide interpretation to therapist for children and families speaking Spanish in the Early Support for Infants and Toddlers (ESIT) Program as prescribed in the family’s Individualized Family service Plan (IFSP).
  • Demonstrate a desire to identify, gain knowledge in and awareness of individual experiences and societal oppressions that impact ESIT families and children in underserved populations centered around race, ethnicity, sexual orientation, belief systems, physical/mental/neurodevelopment differences, marital status, and gender
  • Bachelor’s degree in Early Childhood, Human Services or related field; Or at least two years of experience working or volunteering in the field of human services or early intervention, preferably with home visitation; Or at least two years of equivalent life experience with early intervention as a parent/caregiver. Combination of experience and education will be considered
  • High degree of fluency in spoken and written Spanish and English is required.
  • Able to work in a collaborative fast pace work environment
  • Successful experience working with parents and children with special needs
  • Understanding of child development and background in developmental disabilities
  • Excellent communication skills - written and oral
  • Skilled in group facilitation
  • Experience in home visiting
  • Basic computer skills
  • Excellent time management and organizational skills
  • Ability to work as a member of a team
  • FRC year 1 basic training (within 90 days of hire)
  • FRC year 2 training
  • Ongoing FRC training 12 hours per year
  • Child/Infant CPR; First Aid; Blood Borne Pathogens
  • Valid Washington state driver’s license
  • Automobile insurance
  • COVID-19 vaccination
  • Office/desk work
  • Typing
  • Ability to drive
Encompass is a private non-profit serving the Snoqualmie Valley and Issaquah communities for over 50 years. Our mission is to partner with families to build healthy foundations for children. We believe what happens early in life matters. We offer high quality, leading edge early childhood educational and therapeutic services to all children in our communities.
Disclaimer:  The information in this job description has been designed to indicate the general nature and level of work performed by employees in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees in this job.
Encompass is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without discrimination based on gender, marital status, race, color, religion, national origin, age, or the presence of a non-job-related medical condition or handicap. 
Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.